How can I track my order?

You will receive an email once your order is placed or shipped. You can check your status here with your shipping zip code and order number.

Why haven't I received my order yet?

You can track your order anytime by following the instructions above. The majority of our orders are shipped via USPS Priority service which will be delivered within 2 to 3 business days in continental United States. In order to keep our cost low or ensure delivery of your product we may ship orders via USPS first class or UPS ground. These non Priority packages are delivered within 3-7 business days (not including Saturday & Sunday) after the order is placed. If you have waited more than 7 business days for your order to arrive, please contact our customer service department and ask them to track the order for you.

Why is there no phone number on your website?

To keep our cost low so we can offer low prices to our valued customers, we encourage our customers to use this FAQ and contact us via Email. We are committed to answering emails within 48 hours.

Why haven't I received an email confirming my order?

When your order has successfully processed, you will see an order confirmation number on the receipt page. This number, which is also emailed to you when your order is placed, confirms that your order has been processed successfully. If you did not receive an order confirmation, please contact our customer service center who will confirm that your order was successfully placed with us and if not, assist you in completing your order. Please include a call back number and the best time to reach you. If you never received a confirmation email from us, please check your spam or bulk-email folders or with your ISP (internet service provider), to ensure that you are allowing emails from our website.

My inkjet or toner doesn’t work. What do I do now?

Here are some tips for you to try before contacting our customer service center. After you have tried all of the following, and your inkjet/toner cartridge still doesn’t work, please contact us via email at support@lainks.com and we will help you to exchange the product in question. Some important notes: Please ensure to remove the protective clip and/or the tape over the print head prior to installing the ink cartridge into your printer. After installing the cartridge, run up to three (3) print head cleaning cycles (see your printer manual or help). This keeps the nozzles clean and ensures optimal print quality. To improve print quality, place the ink cartridge print-head on a moistened towel with warm water for 1-2 minutes only and then on a dry paper towel, repeat process 2-3 times until ink begins to flow. Low ink or out of ink error messages, your replacement cartridge is filled to maximum capacity. The ink level indicator window may prompt cartridge as empty or low, please ignore & close the message window. Printer does not recognize cartridge, ignore this message and attempt to print using your replacement cartridge. If the error message persists, clean the contacts inside your printer with a lint-free cloth or towel, use of alcohol is recommended. Re-install the cartridge and attempt to print.

Why does my order show that it is cancelled?

Occasionally, orders are cancelled within our system. If your order is canceled for any reason, you will receive an email notifying you of the cancellation. Some of the reasons for cancellation include: - Items not available or out of stock - Difficulty in processing your payment information - Cannot ship to address provided - Duplicate order was placed - Cancelled due to customer request, prior to shipping - Unable to verify an order In most cases, we will make an attempt to contact you before canceling your order.

What if my package is lost?

If you have not received your order within 15 business days from the day your order was shipped, please contact our customer service center. We will provide you with a USPS claim form, and once the claim form is completed and returned to us, we can reship or refund your order. Please make sure to check with your local USPS and apartment management to ensure your package has not been delivered to a different unit in your apartment complex. We are not responsible for lost or stolen packages within apartment complex.

How do I find ink for my printer?

You can search for your ink either by product name or by the type of printer you have. Using the navigation tabs at the top of the site, click on the type of ink or printer that you are looking for and then choose the brand. Then choose the type of printer you have, or use the pull-down menu on the right to choose the model number of the cartridge or toner you want.

I need expedited delivery; how do I do request that?

Expedited delivery is available upon request, assuming the product is in stock. If you would like to expedite your order, please email support@lainks.com and we will help do our best to get your order expedited. Extra fees will apply and there are no guarantees as your order will be expedited until customer service member has confirmed your request.

How do I pay for my order?

After you have chosen the items you wish to purchase, click the blue 'Checkout' button. This will lead you to our secure checkout page. Here you will be asked for your billing and shipping and payment information. - Visa - MasterCard - American Express - Discover - Paypal and Paypal eCheck - Debit Cards with Visa or MasterCard logos Sorry we do not except check or money orders

How can I receive coupon codes?

You can receive a coupon code by signing up for our newsletter. When you create an account, you will automatically enter to receive our newsletter. Each month, our marketing department will contact you with a new coupon code that you can use for additional order savings, free shipping, and other great offers.

What can I do if I ordered the wrong cartridges?

If you realize immediately that your order is incorrect, please place another order for the correct cartridges and email our customer service center at support@lainks.com explaining that you need to cancel the incorrect order. If the product hasn't already shipped, we will cancel the incorrect order and ship your correct order only. If your order has shipped, or you receive your order and realize you ordered the wrong product, please contact our customer service center at support@lainks.com to make arrangements to return the incorrect order/cartridges back to us. Please make sure to place a separate order for the correct cartridges, we will take care of your incorrect order regardless.

What can I do if I received the wrong cartridges or some else’s order?

Please contact us at support@lainks.com with your order number. We will take care of your exchange immediately and ensure that you are 100% satisfied with your purchase. Please review our Return Policy for further information.

How do I receive a return authorization (RMA)?

In order to receive an RMA, please contact our customer service center at support@lainks.com. One of our representatives will be happy to initiate the process for you. Returning your product without first obtaining an RA from us may cause a delay in processing your return and issuing any refunds. For our full Return Policy, please click here.

Printers With The Most Economical Cartridges

The cost of a printer may vary depending on the type of printer you buy and its features. It is important to consider the operating cost of the printer as well. Just because it costs less to buy doesn’t mean it is economical to operate. It is a good practice to also check the cost of the cartridge and page yield if you wish to save on printing costs.

Depending on your printing requirements, it is highly likely that you end up spending more on the replacement cartridges than the printer itself. There are several alternatives to the OEM cartridges. The remanufactured cartridges tend to cost less and offer good quality printing as well. This article is a good guide to those looking to buy an affordable printer.

List of Printers With Affordable Cartridges

List of Printers With Affordable Cartridges - Lainks

Canon PGI-280: This is an economical printer that is perfect for home use. It has hagood printer resolution and also offers swift printing. The replacement ink cartridge is affordable too.
Brother InkVestment LC3039: This printer has a low price tag hence is preferred by many. It also has a low per page printing cost.
HP 910XL: This is a wireless multifunction inkjet printer that has good features like print, copy and scan. Some of the features include duplex printing, automatic document feeder, etc. With its advanced features it is suitable for both offices and homes. It is also economical to replace the cartridge.
Epson EcoTank 522 Ink Bottle: This is one of the most economical inkjet printers. This too is an all in one printer that is with a low cost of print per page.

How to Save on Ink & Toner Cartridges

How to Save on Ink & Toner Cartridges - Lainks

A printer with a low cost per page is economical to run.
The right method for calculating the cost per page is to use the cartridge price and page yield (number of pages the printer can print) to derive this.
Opt for compatible ink instead of OEM cartridges to keep costs long.
LAinks.com offers a wide range of refurbished cartridges for printers of various brands like Epson, HP, Dell, Canon, etc.

LAinks.com is an eCommerce store that provides remanufactured ink and toner cartridges for a wide range of printers. Remanufactured cartridges are essentially original cartridges that have been recycled hence are also more eco-friendly. They cost less, provide good page yield and are also of high quality. This is a good method to go green and save money on printing. It is the ideal solution for both homes and offices.

Summary

It is easy to overlook the cost of printing when setting out to buy a good printer. It is a good practice to do some research on the cartridge prior to buying the printer. Alternatively opting for remanufactured cartridges is also a good way to keep your costs low. LAinks.com is an eCommerce store that stocks refurbished cartridges for a wide range of printer brands like HP, Lexmark, Epson, etc.