How can I track my order?

You will receive an email once your order is placed or shipped. You can check your status here with your shipping zip code and order number.

Why haven't I received my order yet?

You can track your order anytime by following the instructions above. The majority of our orders are shipped via USPS Priority service which will be delivered within 2 to 3 business days in continental United States. In order to keep our cost low or ensure delivery of your product we may ship orders via USPS first class or UPS ground. These non Priority packages are delivered within 3-7 business days (not including Saturday & Sunday) after the order is placed. If you have waited more than 7 business days for your order to arrive, please contact our customer service department and ask them to track the order for you.

Why is there no phone number on your website?

To keep our cost low so we can offer low prices to our valued customers, we encourage our customers to use this FAQ and contact us via Email. We are committed to answering emails within 48 hours.

Why haven't I received an email confirming my order?

When your order has successfully processed, you will see an order confirmation number on the receipt page. This number, which is also emailed to you when your order is placed, confirms that your order has been processed successfully. If you did not receive an order confirmation, please contact our customer service center who will confirm that your order was successfully placed with us and if not, assist you in completing your order. Please include a call back number and the best time to reach you. If you never received a confirmation email from us, please check your spam or bulk-email folders or with your ISP (internet service provider), to ensure that you are allowing emails from our website.

My inkjet or toner doesn’t work. What do I do now?

Here are some tips for you to try before contacting our customer service center. After you have tried all of the following, and your inkjet/toner cartridge still doesn’t work, please contact us via email at support@lainks.com and we will help you to exchange the product in question. Some important notes: Please ensure to remove the protective clip and/or the tape over the print head prior to installing the ink cartridge into your printer. After installing the cartridge, run up to three (3) print head cleaning cycles (see your printer manual or help). This keeps the nozzles clean and ensures optimal print quality. To improve print quality, place the ink cartridge print-head on a moistened towel with warm water for 1-2 minutes only and then on a dry paper towel, repeat process 2-3 times until ink begins to flow. Low ink or out of ink error messages, your replacement cartridge is filled to maximum capacity. The ink level indicator window may prompt cartridge as empty or low, please ignore & close the message window. Printer does not recognize cartridge, ignore this message and attempt to print using your replacement cartridge. If the error message persists, clean the contacts inside your printer with a lint-free cloth or towel, use of alcohol is recommended. Re-install the cartridge and attempt to print.

Why does my order show that it is cancelled?

Occasionally, orders are cancelled within our system. If your order is canceled for any reason, you will receive an email notifying you of the cancellation. Some of the reasons for cancellation include: - Items not available or out of stock - Difficulty in processing your payment information - Cannot ship to address provided - Duplicate order was placed - Cancelled due to customer request, prior to shipping - Unable to verify an order In most cases, we will make an attempt to contact you before canceling your order.

What if my package is lost?

If you have not received your order within 15 business days from the day your order was shipped, please contact our customer service center. We will provide you with a USPS claim form, and once the claim form is completed and returned to us, we can reship or refund your order. Please make sure to check with your local USPS and apartment management to ensure your package has not been delivered to a different unit in your apartment complex. We are not responsible for lost or stolen packages within apartment complex.

How do I find ink for my printer?

You can search for your ink either by product name or by the type of printer you have. Using the navigation tabs at the top of the site, click on the type of ink or printer that you are looking for and then choose the brand. Then choose the type of printer you have, or use the pull-down menu on the right to choose the model number of the cartridge or toner you want.

I need expedited delivery; how do I do request that?

Expedited delivery is available upon request, assuming the product is in stock. If you would like to expedite your order, please email support@lainks.com and we will help do our best to get your order expedited. Extra fees will apply and there are no guarantees as your order will be expedited until customer service member has confirmed your request.

How do I pay for my order?

After you have chosen the items you wish to purchase, click the blue 'Checkout' button. This will lead you to our secure checkout page. Here you will be asked for your billing and shipping and payment information. - Visa - MasterCard - American Express - Discover - Paypal and Paypal eCheck - Debit Cards with Visa or MasterCard logos Sorry we do not except check or money orders

How can I receive coupon codes?

You can receive a coupon code by signing up for our newsletter. When you create an account, you will automatically enter to receive our newsletter. Each month, our marketing department will contact you with a new coupon code that you can use for additional order savings, free shipping, and other great offers.

What can I do if I ordered the wrong cartridges?

If you realize immediately that your order is incorrect, please place another order for the correct cartridges and email our customer service center at support@lainks.com explaining that you need to cancel the incorrect order. If the product hasn't already shipped, we will cancel the incorrect order and ship your correct order only. If your order has shipped, or you receive your order and realize you ordered the wrong product, please contact our customer service center at support@lainks.com to make arrangements to return the incorrect order/cartridges back to us. Please make sure to place a separate order for the correct cartridges, we will take care of your incorrect order regardless.

What can I do if I received the wrong cartridges or some else’s order?

Please contact us at support@lainks.com with your order number. We will take care of your exchange immediately and ensure that you are 100% satisfied with your purchase. Please review our Return Policy for further information.

How do I receive a return authorization (RMA)?

In order to receive an RMA, please contact our customer service center at support@lainks.com. One of our representatives will be happy to initiate the process for you. Returning your product without first obtaining an RA from us may cause a delay in processing your return and issuing any refunds. For our full Return Policy, please click here.

Exploring Wireless Printing with Ink Cartridges

In the fast-paced digital world, we live in today, convenience and efficiency are paramount. This extends to every aspect of our lives, including printing documents and photos. Gone are the days of tangled cables and limited connectivity options. With the advent of wireless printing, the process has become more seamless and hassle-free. Moreover, wireless printing has revolutionized the way we use ink cartridges, making the entire experience more convenient and user-friendly.

Wireless printing enables users to print from their devices, such as laptops, smartphones, and tablets, without the need for physical connections. This technology utilizes wireless networks, such as Wi-Fi or Bluetooth, to establish a connection between the printing device and the source device. As a result, users can now print documents or photos from anywhere within the range of the wireless network, eliminating the need to be physically present near the printer.

One of the key components in wireless printing is the ink cartridge. Ink cartridges are essential for transferring ink onto paper and creating high-quality prints. In the past, ink cartridges were connected to the printer via cables, limiting their range and accessibility. However, with wireless printing, ink cartridges have undergone significant advancements to accommodate this new technology.

Wireless printers are equipped with built-in Wi-Fi capabilities, allowing them to connect to the local wireless network. This enables devices on the same network to communicate with the printer seamlessly. When it comes to ink cartridges, wireless printers often employ two types: standard ink cartridges and all-in-one ink cartridges.

Standard ink cartridges function similarly to traditional cartridges but with the added convenience of wireless connectivity. These cartridges contain the ink necessary for printing and are inserted into the printer as usual. The wireless connection allows the printer to communicate with the device, sending printing instructions and receiving data wirelessly. This eliminates the need for physical cables and simplifies the printing process.

On the other hand, all-in-one ink cartridges offer even more convenience. These cartridges combine the ink supply and printing mechanism into a single unit, making them easier to install and replace. With all-in-one cartridges, users no longer need to worry about dealing with separate ink tanks and printheads. Instead, they can simply replace the entire cartridge when it runs out of ink, reducing maintenance and simplifying the printing workflow.

Wireless printing with ink cartridges offers several advantages. Firstly, it provides greater flexibility and convenience, allowing users to print from various devices without the hassle of connecting cables. Whether you're working from home, in the office, or on the go, wireless printing enables you to send documents or photos directly to the printer effortlessly.

Secondly, wireless printing with ink cartridges promotes a more streamlined and clutter-free workspace. With no need for cable connections, you can eliminate cable clutter and maintain a clean and organized environment. This is particularly beneficial for small offices or home setups where space is limited.

Furthermore, wireless printing reduces the risk of connectivity issues. With wireless technology, you can avoid potential cable damage or connectivity problems that may arise with traditional wired setups. This ensures a more reliable printing experience and minimizes downtime.

Conclusion:

wireless printing has transformed the way we print, making the process more convenient, efficient, and accessible. Ink cartridges have evolved alongside this technology, offering wireless connectivity and simplifying the printing experience. Whether you opt for standard cartridges or all-in-one solutions, wireless printing with ink cartridges brings a new level of convenience to your printing needs. Embrace this modern technology, and enjoy the freedom to print wirelessly from any device, anywhere, and at any time.